We are Europe’s number 1 supplier of industrial maintenance, repair and overhaul products, services and solutions. With our specialist expertise, international strength and local presence – combined with an experienced understanding of your industry – we’re ready to keep you moving and help you reduce costs.Learn More
I forgot my username (login or password), what now?
Move your cursor over the login button, then you will see the in the dropdown window "forgotten your password?". When you click on this you will get the opportunity to fill in your email address. You will then receive an email with further instructions. If you do not know the correct email address, you can call the helpdesk to find your username
Can I change my personal information?
You can view and edit your personal information when you are logged in; you move your cursor over your username at the top right corner of this screen and click on "my profile".
I can't find a product / reference?
If you can't find a product, you can send a request for information (e.g. name of the product) using our contact form. In the form, select "Your request" and pose your question. Your application will be processed as soon as possible. You can also order a product by phone or email directly at your local branch
I don't have access to my product prices?
To view the prices of products, you have to login with your user account (email or username and password). You will receive access to your own prices. For more information on prices, please contact your local branch via the contact us page contact form or call us on 08450 510 150.
What is my order delivery time?
For next day delivery of in-stock items: order before 4pm each day, For items not in stock, the delivery time is communicated in your order confirmation.